Privacy Policy
Last updated:
Jurisdiction: Republic of Indonesia (PDP Law No. 27 of 2022). Contact: [email protected], +62 812-4759-2261
Data we collect
Plain summary
We only collect what you submit (name, email, phone, message) and minimal analytics (page views, device type) from your browser. No precise location or biometric data.
When you submit forms, we process your name, email, phone, and message for support and scheduling. We may also record your preferred language and time zone to tailor responses.
- Optional metadata: device type, browser version, coarse region inferred from IP (country level only).
- No payment data is collected on this site.
- No children’s data knowingly collected; if under 18, please use a parent/guardian contact.
How we use data
Plain summary
We use your data to respond, schedule, and improve our courses; we do not sell data. You’ll only receive messages you ask for.
Data is used for communication, updates, and service improvement, consistent with Indonesian laws where applicable. Processing bases include consent (Art. 20 PDP) for optional messages and performance of a contract for lesson scheduling.
- Operational emails and WhatsApp/SMS confirmations.
- Service announcements (e.g., schedule changes).
- Aggregate analytics to improve content relevance.
Retention and security
Plain summary
We retain data only as long as needed and secure it with restricted access and encryption in transit. Backups auto-delete on a rolling basis.
We keep data for the shortest period necessary for support and legal compliance. Access is limited to authorized staff under confidentiality obligations. Backups roll off within 90 days unless a legal hold applies.
Your choices
Plain summary
You can request access, correction, or deletion of your data. We respond within 3 business days.
To request changes or deletion, email [email protected] or use the form below. For ID numbers in Indonesia, we will verify ownership before acting on requests.
Cookies and analytics
Plain summary
Essential cookies run to keep the site working. Analytics is optional and anonymous. You can change your choice anytime.
Essential cookies remember your theme and session preferences. Analytics, if enabled, only measures page views and basic device info. We do not use cross-site tracking or targeted ads.
International transfers
Plain summary
Some services may run on servers outside Indonesia. We use providers that commit to adequate protection and contracts.
Where data is processed outside the Republic of Indonesia, we apply contractual safeguards, encryption in transit, and purpose limitation aligned with PDP Law.
Changes to this policy
Plain summary
We will update this page and note the date above. Material changes will be highlighted for 30 days.
We may update this policy for clarity or legal requirements. A banner will appear for significant updates within the last 30 days.
Contact
Plain summary
Write to us or call during business hours. We’re based in Indonesia and reply fast.